Returns Policy

Returns Window

Returns are accepted within 14 days of delivery.

Eligibility

• Unworn and unused
• Original condition
• Original tags and packaging
• No stains, odors, or damage

Non-Returnable Items

• Sale items
• Gift cards
• Limited-release products

Exchanges

Exchanges are available for sizing issues and defective products, subject to availability.

Damaged or Incorrect Orders

Contact us within 48 hours of delivery with your order number and photos of the issue.

Refunds

Approved refunds will be processed within 5–10 business days to the original payment method.

Shipping fees are non-refundable unless the return is due to our error.

Contact

Email: madesumhow@gmail.com

Instagram: @madesumhow